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Travel for U.S. military & government personnel. Refund policy overview. Under our hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your purchase one week or more before the original scheduled departure flight, it may qualify for waiver of change or cancellation fees. Mar 31, However, if an airline accepts a reservation without payment, it must allow the consumer to cancel the reservation within 24 hours without penalty.
If an airline requires payment with a reservation, it must allow the consumer to cancel the payment and reservation within 24 hours and receive a full refund. Jul 26, Our nonstop flight had been adjusted to a connecting flight with a nearly five-hour layover and a much-later arrival time. I was confident that such a schedule change would qualify me for a refund, and sure enough, a quick phone call resulted in my money ticketgenius.buzz: Zach Griff.
Yes, you can cancel your flight booking. Normally, when you cancel or change a flight, you might have to pay a change fee, or not be eligible to receive a full refund. Because of the current COVID‑19 situation, we’ve introduced more options to our cancellation policy, which means you now have more choice and flexibility when cancelling your.
Guests can make changes to their reservation by: visiting My Trips, entering their name and confirmation number, then proceeding with the steps to change or cancel a flight. texting us at or using on WhatsApp. direct messaging us on social media. giving us a call at speaking to a Guest Service Agent at their.